Event-day check-in

Check guests in on the day

Find guests by name, code or phone digits and check them in with a tap, or scan their QR code on Host and Organizer.

The Check-in tab is your guest list for the door. It shows your confirmed guests and keeps count of who has arrived.

Who can do this. The event's host, or a team member with the Admin role. On Host and Organizer you can also share a staff link with helpers who don't have an account.

Check someone in

  1. Open your event and select the Check-in tab.
  2. Search for the guest in Name, code or last 3 phone digits.
  3. Select Check in next to their name.

They move to Arrived. Use Not arrived, Arrived and All to switch between lists.

Checked in the wrong person? Select Undo next to their name.

Scan QR codes (Host and Organizer)

  1. On the Check-in tab, select the camera button (Scan QR code).
  2. Allow camera access if your browser asks.
  3. Point the camera at the guest's QR code. They're checked in when it's recognised.
  • "Guest not found on this event." The code belongs to a different event, or the guest was removed.
  • "Invalid QR code." or "Could not read QR code." Try again with better light, or search for the guest by name instead.

On a Free event the camera button shows that QR scanning is a Host feature.

Let helpers check guests in (Host and Organizer)

  1. On your event's Overview, find Staff check-in link.
  2. Select + Generate check-in link and send the link to your helpers.
  3. Helpers open it on their phones to search and check guests in, without signing in.
  4. When the event is over, or if the link reaches the wrong person, select Revoke link so it stops working.

Anyone with the staff link can see your confirmed guests and check them in, so share it only with people you trust.

If a check-in doesn't save

If you see "Could not check in. Try again.", check your connection and tap again. Only confirmed guests appear on the list. If someone is missing, find them on the Guests tab and set their status to Confirmed.

Still need help?

Email us and include your event name. For a payment, add the reference shown on your event.

inviteeasehq@gmail.com